Your computer may not even able to detect it from File Explorer. If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as “*Others” or RAW. How do I unlock my passport ultra for Mac? Why did my WD Passport stopped working?Īpplies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors. Upon completion, you can usually find the external hard disk errors fixed.Type “chkdsk f: /f ” and hit Enter to begin the scan process.Input “cmd” and hit Enter in the pop-up window.Setting up and using WD Security and WD Drive Utilities.
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This answer explains how to format a WD drive for use on Windows and macOS. How to Partition and Format a WD Drive on Windows and macOS.
How do I fix WD My Passport not showing up or working on Mac? There is an option for “Remove Password”, if it is not already selected, select it.Double click on WD security and and a box for “”Edit Security Setting” will pop-up.Connect your hard drive that you want to remove WD unlocker from.